All Wallheim products are delivered digitally. Because of the nature of digital goods, we are unable to offer refunds or exchanges once a download link has been issued.

If you experience a technical issue — such as a corrupted file, missing pack, or incorrect download — contact us within 14 days of purchase and we will resolve it promptly, including re-issuing your files at no extra cost.

By purchasing and downloading from Wallheim, you are granted a personal, non-transferable license to use our wallpapers on your own devices. Redistribution, resale, or public sharing of the original files is strictly prohibited.

Commercial use — including client work, branding, or merchandise — requires a separate commercial license. Reach out via our Contact page to request one.

We reserve the right to update these terms at any time. Continued use of our products after changes constitutes acceptance of the revised terms.

We collect only the information necessary to process your order and deliver your digital products — such as your name, email address, and payment details (handled securely by our payment processor).

Your data is never sold or shared with third parties for marketing purposes. We may use your email to send order confirmations, download links, and — if you opt in — updates about new wallpaper releases.

You can request access to, correction of, or deletion of your personal data at any time by contacting us through our Contact page.